How sad that you are not satisfied with your item. To make a return, simply create an account or log in at this link (use the same email you used when you made your purchase). When you are in your account, select the order with the item you want to return and click on 'request return'. Once we've received your return request, we'll send you a return slip, which you use to send back the items you don't want to keep. After we have received your returned goods, we will process the refund.